People Counting & Analytics

Observe how shoppers move in different areas of your supermarkets to create the absolute best experience and leverage loyalty.

To thoroughly understand customer behaviour in supermarkets, every zone should be analyzed separately.

 

The reason to analyze the supermarkets with two different points of view is to understand both planned(needs) and impulse driven(wants) decisions. Supermarket layout, product placements, P.O.S promotions should be carefully thought and implemented to create the optimum environment for the best experience. The ultimate goal is to increase draw-in rate, average basket size and revenue per customer based on people counting, heatmap, Wi-Fi and path tracking technologies.

People Counting Benefits

Realtime Traffic

Count the number of people entering and exiting your supermarkets with 98% accuracy, in real time. Compare your weekend traffic with your weekdays, or that of last week, last month and last year.

Benchmarking

Compare the traffic flow between your supermarkets, locate your highest and lowest performing supermarkets. Analyse their performances for benchmarking, then increase effectiveness of your low performing locations.

Peak Hours

Discover your power hours in which your supermarkets generate most traffic. Manage promotions, point of sales activities and marketing campaigns accordingly.

Staff Optimization

Optimize staff allocation in accordance to the number of visitors and their needs within your supermarkets during power hours. Increase overall customer satisfaction.

Tracking Benefits

Customer Tracking

Track and record the path and actions of your customers in your stores in real time. Understand where they are lingering, and where they are buying.

Measure Success Of Products

Measure how attractive your new product line is and which products are sold effectively when placed in different zones

Heatmap Benefits

Popular Area Detection

Discover the popular areas and aisles your clients are being attracted to within your store. Understand the reasons behind the performance of these successful zones.

Marketing Effectiveness

Measure marketing effectiveness by analyzing the success of your campaigns and different media channels used in different zones across your mall, delist the least attractive products.

Delist Unattractive Products

Discover which products are not being sold even though they are placed in an active popular area. Delist unattractive products from your popular areas, and improve transaction rates.

Queue Management

Shorter Queues

Get notified when a big queue at peak times or on promotion periods.

Predicting Queues

 

Reduce the number of unacceptable queues and therefore: improve sales; increase conversion rate and reduce basket abandonments resulting in improving the overall customer experience.

Profitech provides digital transformation solutions in IT technology in order to help our clients reach their full potential.  

 

Profitech offers a comprehensive range of products that can increase sales whilst decreasing costs and overheads. We are able to customize our solutions to meet our clients' needs and preferences whilst our dedicated team of engineers are available for round the clock support.

Our Offices

Dubai, UAE

Abu Dhabi, UAE

Beirut, Lebanon

Doha, Qatar

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